End-User License Agreement

This End-User License Agreement (“Agreement”) is a legally binding agreement between you (“User”, “you” or “your”) and SHELLMOND LIMITED (“SHELLMOND LIMITED”, “we”, “us” or “our”) governing your use of the “Silver Pulse” mobile application (“Application”).

By downloading, installing, or using the Application, you agree to be bound by the terms of this Agreement. If you do not agree to these terms, you must not use the Application.

Table of contents

  1. Licence
  2. The rest of the agreement
  3. Purchases through the App Store
  4. AI-generated interactions
  5. Not a medical or emergency service
  6. Apple’s role
  7. Changes and amendments
  8. Acceptance of these terms
  9. Contacting us

Licence

Subject to your compliance with this Agreement, SHELLMOND LIMITED grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download and use the Application on any Apple-branded device that you own or control, solely for your personal, non-commercial use, and as permitted by the App Store Terms of Service.

This Agreement does not transfer any ownership rights in the Application and only grants you a licence to use it under the terms described here. You may not copy, modify, reverse engineer, decompile, disassemble, rent, lease, lend, sell, redistribute or sublicense the Application, except to the extent that those restrictions are prohibited by applicable law.

The rest of the agreement

The Application is one of several ways to reach the Silver Pulse service. The silverpulse.net website and the signed-in web application are the others.

So that one set of rules governs all of them, the terms covering accounts and membership, billing, prohibited uses, intellectual property, disclaimer of warranty, limitation of liability, indemnification, severability, dispute resolution and assignment are set out once, in our terms and conditions, and they apply to your use of the Application as though they were written out here. Our privacy policy describes what information we collect and how we handle it, including the audio of your voice sessions.

Where this Agreement and the terms and conditions differ on a point specific to the Application — the licence above, how purchases and refunds work, and Apple’s role below — this Agreement governs.

You must be at least 18 years of age to use the Application.

Purchases through the App Store

Conversation minutes bought inside the Application are sold by Apple through the App Store. Apple is the merchant of record for those purchases, Apple issues the receipt, and any refund for them is requested from Apple under Apple’s own terms rather than from us.

Your balance of minutes is held against your Silver Pulse account and is shared with the web application, so minutes bought in the Application can be used on the website and the other way round. Minutes are digital content, are consumed in real time during voice sessions, and are non-transferable and non-exchangeable for cash.

AI-generated interactions

The Application relies on artificial intelligence technologies to generate conversational responses and voice interactions. Audio from your microphone is transmitted in real time to our voice infrastructure and to third-party artificial intelligence and speech providers in order to provide these features.

AI-generated responses may occasionally contain inaccuracies, incomplete information, or unintended outputs. By using the Application you acknowledge and accept that AI-generated content is provided on an “as available” basis, that you are speaking with an automated system and not with a human being, and that you should not rely on it as a source of professional advice. A companion does not carry memory from one session into the next. What we keep about a session, and for how long, is set out in our privacy policy.

Not a medical or emergency service

The Application is a conversational companionship service. It is not a medical device and does not provide medical, psychological, psychiatric, or other professional advice, diagnosis, or treatment. It is not a crisis line and not an emergency service.

If you are experiencing a medical or mental health emergency, or you believe you are in danger, contact your local emergency number — such as 911 in the United States or 112 in the European Union — or a qualified professional.

Never disregard professional advice, or delay seeking it, because of anything said during a session.

Apple’s role

This Agreement is between you and SHELLMOND LIMITED only, and not with Apple Inc. (“Apple”). SHELLMOND LIMITED, not Apple, is solely responsible for the Application and its content.

Apple has no obligation whatsoever to furnish any maintenance or support services in relation to the Application. If the Application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the Application to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application.

SHELLMOND LIMITED, not Apple, is responsible for addressing any claims by you or any third party relating to the Application or your possession and use of it, including product liability claims, any claim that the Application fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection or similar legislation, and any claim that the Application infringes a third party’s intellectual property rights.

By using the Application you represent and warrant that you are not located in a country subject to a United States Government embargo, or that has been designated by the United States Government as a “terrorist supporting” country, and that you are not listed on any United States Government list of prohibited or restricted parties.

Apple and Apple’s subsidiaries are third-party beneficiaries of this Agreement, and upon your acceptance of it Apple will have the right — and is deemed to have accepted the right — to enforce this Agreement against you as a third-party beneficiary of it.

Changes and amendments

We reserve the right to modify this Agreement at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Agreement will be effective immediately upon posting unless otherwise specified. Your continued use of the Application after the effective date of the revised Agreement will constitute your consent to those changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By downloading, installing or using the Application you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use the Application.

Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:

SHELLMOND LIMITED

D. MICHAEL TOWER, Flat 105A, 27, 25 Martiou, 2408 Egkomi, Nicosia, Cyprus

support@silverpulse.net

This document was last updated on September 16, 2026